Please ensure you don’t have an old license file interfering with the activation. Follow these steps to remove your existing license file:
PLUGIN = The Name of the mind.sight.studios SketchUp Extension (plugin)
USERNAME = Your user account name for your system
- Open the folder:
- Windows: “C:\\ProgramData”
- Mac: “/Users/USERNAME/Library/Application Support”
- Find the folder PLUGIN and open that folder
- You should see a file called PLUGIN.lic
- Delete the file PLUGIN.lic
After removing the old license file try activating again and the error should no longer occur.
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