There are few reasons why the toolbar would be not visible:
1) Extension is not correctly installed (re-install to fix)
2) Extension was disabled in Extension Manager (enable to fix)
3) Toolbar is currently hidden (right-click an existing toolbar and make sure the appropriate toolbar is checked to fix this)
4) User has multiple monitors and the toolbar is displayed on another monitor
5) Toolbar is hidden behind another window
6) Toolbar was accidentally moved off screen (try going to Preferences->Workspace->Reset Workspace to fix this)
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