What to do if Skimp crashes on OSX

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  • Rob Dennis

    Hi There

    I cannot import any models. SU immediately crashes as soon as I hit the import button (in the dialog). I have tried .fbx, .obj and .dae

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  • Dale Martens

    Thank you Rob.  Please send your bug-splat reports to SketchUp and include the word 'Skimp' in the report description.  We are actively working to resolve this issue (which may turn out to be a bug in SketchUp itself)

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  • Rob Dennis

    hi dale, yes have done that. To be fair I think its probably SU, I've always had problems importing pretty much any models unless its a .dae.

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  • drew patmore

    Just purchased this and is still not working on OSX.... I've disabled Dynamic Components Extension but still no joy.

    Is this issue going to be resolved soon otherwise I've wasted my money

     

     

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  • Dale Martens

    Hi Drew,

    Thank you for purchasing and sorry you are getting crashes.  We are working with the SketchUp team to resolve this but it looks like it will take longer than we originally thought to fix.

    I have created a support ticket for you so we can determine the best course of action for your situation.

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