Artisan in SU 2025

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Eric Heberling

• May 02, 2025 21:50

I have a perpetual license for Artisan. However, it will not work in SU 2025. I downloaded the recommended file from your website. 

Looking for Version 1?

Version 1 is no longer supported or available for purchase. However, customers who purchased version 1 may download the RBZ below. You must use your Version 1 license to activate.

I loaded the extension via the SU Extension Manager, but I got a message on SU Start that Arisan 1.3.7 failed to load. 

Please advise.

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  Dale Martens

  • May 05, 2025 15:24

  Hi Eric - please see this article for more information about Artisan v1: https://support.mindsightstudios.com/hc/en-us/articles/16973354902803-Will-Artisan-Version-1-Stop-Working

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  Eric Heberling

  • May 05, 2025 18:01

  I'm using SU2025 and that's where I get the error message. Is there no upgrade path for those of us who bought a Artisan V1 perpetual license?

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  Dale Martens

  • May 05, 2025 21:51

  Hi Eric - because Artisan v1 was so inexpensive for so many years (11 years), we decided not to offer an upgrade discount path.  Rather, we have been offering occasional discounts for all customers.  Unfortunately, you just missed our recent 30% discount offer which ended April 30th.

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  Eric Heberling

  • May 06, 2025 00:14

  Thanks Dale. I'll wait until the next sale.

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  Dale Martens

  • May 06, 2025 14:51

  Sure thing - I suggest signing up here to be notified of our promotions and discounts: https://mindsightstudios.com/ (button near top of page)

   

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