General

FAQ

• Where to Download and Update Plugins
• How to install a SketchUp Extension RBZ
• Can I install my purchase on more than one computer?
• Educational Discount
• How to Activate my License
• Do you offer discounts for students and educators?

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License Problems

• I cannot find my license key!  What do I do?
• SketchUp won't "Add License"
• After activating my license I got a message: “Error creating license file.”
• I purchased but I have not received my license key.  What do I do?
• License keeps getting deleted

Migrating your Plugins

• Moving Artisan to SketchUp 2019
• Moving Profile Builder 2 to SketchUp 2019
• Moving your Plugins to SketchUp 2019