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FAQ

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  • Dialog not displayed - unable to use due to missing dialog
  • Where to Download and Update Plugins
  • Moving your Plugins to SketchUp 2025
  • How to install a SketchUp Extension RBZ
  • Can I install my purchase on more than one computer?
  • Do you offer discounts for students and educators?
  • Where can I get an invoice / receipt for my purchase?
  • How do I Activate my License?
  • Unable to connect to website when downloading RBZ
  • Payment Errors
  • Do you offer enterprise, floating or network licensing?
  • My plugin's toolbar is not showing
  • How do I transfer my license to another computer?
  • Do you offer discounts for Volume licensing?
  • Do the plugins work with the free version of SketchUp?
  • How to Manually Uninstall your Plugin and do a Clean Install
  • My email address has changed since I purchased. How do I update my email?
  • Do I need to purchase again after upgrading my SketchUp version?
  • How much do the plugins Cost?
  • Can I use a plugin without the internet?
  • How to open the Ruby Console
  • Can I get a license from the Extension Warehouse?
  • Should I download my plugin from the Extension Warehouse or your Website?
  • Do your extensions / plugins work with SketchUp for iPad?
  • Internet Connection not detected in SketchUp 2018 (Unable to activate)

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