PlaceMaker

PlaceMaker v4 Migration FAQ

• I have a PlaceMaker license key. How do I login to version 4?
• I can't set my PlaceMaker password. I'm not receiving the password reset instructions email
• Can I use PlaceMaker for SketchUp, Revit, and the Web with a single license?
• How do I import Google 3D in Version 4? Does it always cost credits now?
• How do I refine Google 3D data in version 4? Where is the refine feature?
• I had multiple PlaceMaker licenses. What happened to them in version 4?

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General Questions

• What is PlaceMaker and how does it work?
• What is PlaceMaker Pay-As-You-Go? How do I get a free trial for PlaceMaker?
• PlaceMaker Educational discounts
• Why are the buildings and trees not the correct height?
• Why does PlaceMaker seem to hang when I import with the SketchUp plugin?

Compatibility

• PlaceMaker supported SketchUp and Autodesk® Revit® versions
• System Requirements
• Compatibility with External Software

Credit System

• Can PlaceMaker credits be shared by a Team?
• Help! SketchUp Crashed and I think I lost credits!
• What are PlaceMaker Credits and how do I get them?
• Do all imports require credits in PlaceMaker?

Autodesk® Revit® App

• Revit True North: Recommended workflow
• Getting Started with PlaceMaker for Revit
• Terrain Import
• High Resolution Aerials Import
• 3D Buildings Import
• Importing Roads, Paths, Trees, Water, and Rails

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Coverage

• Does PlaceMaker have data for my location?
• Why are there no Buildings in my selected Location?
• Is Hexagon Aerial Imagery available in my location?
• Is Nearmap Aerial Imagery available in my location?

Licensing and Renewals

• How does PlaceMaker Licensing work? Does it expire?
• How do I renew my license subscription?
• Do I need to purchase the same number of renewals as my current number of licenses?
• When will my renewal expire?
• Will I get charged for a renewal automatically?

Imagery Import

• Where does PlaceMaker get the high resolution aerials?
• Gray Areas after Imagery Import

PlaceMaker Data Products

• How to use the Nearmap Point Cloud Files
• How to use Ecopia AI Land Cover Files
• How to use Nearmap 3D Mesh Files

Terrain

• Using PlaceMaker with Terrain
• Importing Terrain withPlaceMaker
• What is the Terrain Grid setting?